Return & Guarantee Information

We offer a 14-day return policy and up to 2 years of warranty coverage on beds and mattresses, with a 1-year warranty for sofas, ensuring quality and peace of mind for our customers.

Warranty Terms For Bed, Mattress & Footstool

We offer a 14-day return policy for our Bed, Mattress & Footstool if the product is damaged or not as described upon delivery. Customers can return within 14 days of receipt to ensure satisfaction with their purchase. We will issue full refund.
Additionally, we provide a comprehensive 90-day warranty for our Bed, Mattress & Footstool . This means we stand behind the quality and craftsmanship of our products. If any parts of the item are found to be defective within 90 days of the purchase date, we will repair or replace them at no extra cost. This warranty is designed to provide our customers with peace of mind and assurance of a high-quality product
Furthermore, we offer a part replacement warranty for up to 2 years for Beds. This means that even after the initial 90-day period has ended, if any part of the Bed Frame fails due to defects in materials or workmanship within 2 years of the purchase date, we will provide replacement parts Customer has to Pay Part Shipping Cost. This ensures that our customers can continue to enjoy their bed frames for years to come.
Please Note : It's important to note that 2 year warranty is applicable to Beds Frames & Mattresses. Footstools only have 90 Days warranty These warranties do not cover damage caused by normal wear and tear, misuse, or improper assembly.

Sofa Warranty Terms

Upon delivery, customers must inspect the item for any damage or inaccuracies. If the item is damaged or incorrect, it can be returned or replaced immediately with the delivery team.

If any damage is discovered after receiving the delivery, the customer will be responsible for the shipping cost of up to £100 for part replacement.

For up to 1 year from the date of purchase, if any part of the sofa is found to be damaged, we will replace the damaged part, customer has to pay shipping cost.

Please Note It's important to note that these warranties do not cover damage caused by normal wear and tear, misuse, or improper assembly.

FAQs

My order hasn't arrived yet. Where is it?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Do you deliver on public holidays?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do you deliver to my postcode?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

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